KEY PERFORMANCE AREAS (KPA’S)

 1.    FINANCIAL FOCUS

 Ø  Implement and manage proper risk control procedures across the following international banking service areas while ensuring activities meet and integrate with organizational requirements for quality management, legal and regulatory requirements, and general duty of care with regards:

·         To Improve Outgoing Payments’ STP Rate

·         Fee recoveries/Bank Charges and Service fees

Ø  Review the preparation of SWIFT messages for unreconciled items on Nostro accounts

Ø  Ensure accurate and timely reconciliation of all financial instruments

Ø  Calculation of interest due to/by us on Nostro accounts

Ø  Review and Reporting of all outstanding ledger entries

Ø  Investigating high value open items on Nostro recons

Ø  Assist with the recommendation of possible write-offs or losses to management.

Ø  Assist with the reporting of reconciliation findings and risks to relevant stakeholders.

Ø  Lead or support initiatives to upgrade or implement new processes to improve overall operations

Ø  Preparing and posting necessary journal entries, including accruals, adjustments, missing entries from TRM system, and month-end or year-end close entries to ensure timely reporting and minimal errors

2.    RISK MANAGEMENT

Ø  Coordinating with internal and external auditors to ensure smooth audit processes, providing supporting documentation and resolving any discrepancies.

Ø  Establishing and maintaining robust internal control systems to ensure the integrity of financial records and prevent errors or fraud

Ø  Identify opportunities for process improvements and implement solutions to streamline Treasury/IBS/ International Operations systems and related tools

Ø  Liaise with Front Office on any dealer’s position discrepancies and finding solutions for these errors

3.    CLIENT SERVICE

Ø  Keep abreast with current events, changing trends, business drivers, best practices and legislative requirements within the industry to proactively identify any possible impact to existing systems and processes to enable the division to realign its operations in an effective and timely manner with the minimum impact on service standards.

Ø  Provide guidance and training to enhance operational efficiency and accuracy

Ø  Collaborate closely with the front office Treasury team and accounting department to ensure smooth transaction flow and resolve discrepancies

Ø  Ensure clients are handled in a professional manner, with swift attention and response to queries

4.    REPORTING

Ø  Submit recons to Finance (monthly)

Ø  Provide weekly feedback to Manager on long outstanding recon items on Nostro age analysis report

Ø  Provide monthly long outstanding reporting to Finance with feedback

Ø  Provide weekly outstanding item summary to IBS/SWIFT/International Operations

5.    ADMINISTRATION

Ø  Manage compliance requirements and internal risk policies pertaining to the Treasury Back Office

Ø  Manage and correct internal audit findings with regards to payments within agreed deadline.

Ø  Update and maintain the relevant policies, procedures, and guidelines.

Ø  Monitor and report on activities and provide relevant management information.

Ø  Monitor productivity levels and financial benefit of the Section and propose necessary improvements on the basis thereof.

Ø  Manage the following administrative requirements of the business unit effectively:

·         Business logistics, such as turn-around times, accuracy, authority levels etc

·         Policy implementation

·         Communication

·         Complaints/Compliments index

Ø  Manage the following with regards to the TRM System:

·         Monitor settlement screen for any failed legs

·         Ensure Phoenix transactions are monitored daily against IBS accounts and outage GL

·         Provide guidance and training on how to effectively resolve outstanding payments in Phoenix

·         Rectify TRM system outages

·         Manage and guide the reversal process on all payment’s transactions.

·         Ensure Nostro Recon open items are attended to.

·         Checking and Authorisation of the processing of Journal entries

·         Assist with the investigation of returned funds.

·         Ensure requests are logged to solve challenging system issues

·         Being aware of risks and identifying ways to reduce/mitigate it.

·         Ensure that proper record keeping procedures are adhered to

6.    PERSONNEL DEVELOPMENT

Ø  Manage the development of staff through appropriate training, exposure and mentorship whilst supporting all staff towards obtaining academic advancement.

Ø  Manage succession- and capacity building plans as well as learning and growth opportunities.

Ø  Set team goals and standards.

Ø  Identify strengths and development areas and ensure that the team receive the required coaching/training.

Core Competencies:

Ø  Committed

Ø  Energy and willingness

Ø  Positive attitude towards system and system changes

Ø  Leadership

Ø  Customer focus

Ø  Time management

Ø  Loyalty

Ø  Written and Oral communication in English

Ø  Teamwork

Ø  Reliability

Ø  Integrity

Ø  Accuracy,

Ø  Ability to understand complicated FX financial instruments

Experience/Knowledge & Skills

Ø  In-depth Knowledge of the system and processing activities

Ø  Expert Experience in the Nostro reconciliations

Ø  Deep understanding of the Financial Markets particularly Foreign Exchange is essential

Ø  Professional image and grooming

Ø  Self-confidence and interpersonal skills

Ø  8 -10 Years experience in a financial environment, preferable Foreign Exchange with at least 3-5 years in a managerial capacity within treasury operations

Ø  Computer literate: (knowledge of Windows 2000, Microsoft Outlook, Excel Level I & II, Word Level I & II)

Ø  Treasury Product knowledge