• Ensures that the PSB value proposition and segment strategies are consistently implemented
  within the country.

• Oversee the development and review of the economic research covering the markets where
  the Bank wishes to do business with a specific focus on aspects that would cover sovereign
  risk and long term fiscal stability in each market.
• Review public sector strategic plans in all parts of the sector-national government, regional
  councils, municipalities, national regulators, public universities, state owned neterprises and
  other related entities.
• Identify the opportunities for Bank windhoek to become involved in banking services,
  investment solutions and lending for the different entities.
• Position the targeted market share, revenue and profitability targets with the executive
  management team on an annual basis and gain approval.
• Define the targeted mix between interest and non-interest/transactional/advisory revenue.
• Ensure that a database of the key decision makers and key influencers is maintained for the
  stakeholders including detailed targets at product level. Monitor the executition of the
  coverage plans. Make adjustment to the plans as market conditions change.
• Personally manage the relationships with high ranking officials in each of the markets.
• Oversee the participation in formal bids and tenders by ensuring that quality of the bids are
  up to standard and that the service offering is correctly positioned for the need of the public
  sector client.
• Drive the development of specialised or customised solutions for large scale or complex
  deals, such as syndicated loans for infrastructure development or securities lending.
• Identify new partnerships opportunities ( for example new affordable housing developments,
  infrastructure development or cross border trade enablement) and develop plans to develop
  and implement the opportunities; and
• Establish scorecard criteria in consultation with the Managing Director (MD). Ensure that the
  public sector team makes adequate management information available to measure
  performance against scorecard elements.

• Plan the resource requirements for the public sector team in terms of people, capital,
  expenditure, operational budgets and special projects. Negotiate and secure the allocation of
  resources to the public sector team.
• Ensure the optimal utilisation of human capital/resources to realise and manage the annual
  operating and expenditure budgets for the HR function, ensuring that all expenditures is
  accounted for and that costs are contained within budget parameters.
• Ensures the achievement of the PSB financial and economic profit budgets.
• Review the overall portfolio on a monthly basis to determine the transaction flow,
  repayments on the lending parts and performance of investments held. Make adjustments to
  the coverage plans if targets are not being met.
• Ensure that the appropriate governance is followed for the client take-on transaction
  execution and monitoring for all business undertaken.
• Drive the development of documentation required for formal credit reviews of the portfolio.
• Highlight concerns proactively to members of the Board Lending and Board Credit
  Committees. Participate in these committees on invitation; and
• Own the restructuring of debt processes if there is risk of default from any of the clients
  within the overall lending appetite of the bank.

• To service and support existing public sector customers and generate new business.
  Responsible for maintaining an efficient and effective service within the PSB market in the
  country; and
• Implements and supports strategies to ensure the required customer experience is attained
  and maintained.

• Proactively identifies and sells additional value-added solutions to the existing clients.
  Identifies sales opportunities within the segment for the areas of the Bank (e.g Personal
  Markets and Banking).
• Responsible for the cross-selling of value-added services to non-Bank Windhoek Transaction
  Banking customers.
• Supports the country in harnessing intellectual capital and operational system to achieve the
  successful delivery of strategic business objectives; and
• Ensures the achievement of the PSB financial and economic profit budgets

• Act as a executive sponsor for the public sector team's implementation of the bank's risk
  management frameworks.
• Review and approve audit and assurance scope documentation as well as findings and
  reports they produce.
• Personally oversee the resolution of open audit and assurance findings within the agreed
  closure dates.
• Oversee the development of risk metrics for the public sector function and develop the risk
  appetite thresholds in conjunction with Head: Risk Management.
• Drive a culture of proactive and deliberate compliance with all statutory, regulatory and
  internal policy requirements.
• Interact with specialist risk areas, such as operational risk, financial crime risk, information
  security risk, to ensure that the business requirements for risk management are incorporated
  into their frameworks; and.
• Participate in bank-wide risk management committees as required.

• Ensures engagement at all strategic and operational levels within the PSB.
• Ensures that internal stakeholders (e.g VAF, Internet Banking, Products, Business Lending
  Credit, etc.) understand the Public Sector Segment Strategy by ensuring regular
  communication with the stakeholders.
• Ensure alignment on internal stakeholder's activities and strategies with Public Sector
  activities and strategies; and
• Implements and adheres to the internal engagement programme principles and leadership
  development as required by the bank.
  7.2 External Relationship Management
• Ensures effective regular contact with existing and potential customers with an aim to
  developing a pipeline of customers within PSB; and
• Ensures that existing clients are retained. 

• Ensures all credit submissions are of a consistently high quality.
• Ensures that all formal tender proposals are submitted in time so as to ensure that business
  opportunities are maximised.
• Ensures that all proposals adhere to the specifications of the customer.
• Provides guidance on related legislation to internal stakeholders; and
• Monitors compliance of relevant proposals and submissions with general banking and credit
  policies and procedures.9. Grow the Intergration Between Different Areas of Bank Windhoek
• Actively develop new ways to cross sell or create new business opportunities for other parts
  of the bank when interacting with public sector entities (for example student banking when
  dealing with public universities).
• Facilitate the process to ensure that sales teams from other parts of the bank gain access to
  the decision makers at public entities.
• Actively integrate the supply chain for public sector client delivery. Work with executives in
  other areas of the bank to improve end to end service delivery to clients.
• Proactively identifies and sells additional value-added solutions to the existing clients.
  Identifies sales opportunities within the segment for other areas of the Bank (e.g Personal
  Markets and Banking).
• Responsible for cross-selling of value-added services to non-Bank Windhoek Namibia transactional banking customers; and
• Supports the country in harnessing intellectual capital and operational systems to achieve
  the successful delivery of strategic business objectives.
•  
• 10. People Management
• Responsible for the recruitment, development and retention of relevant skills in order to
  meet  the business needs.
• Ensures the effective selection of staff by matching the skills and competencies to the
  requirements of the job.
• Ensures skills assessments and competency-based training takes place as and when
  required.
• Builds organisatonal capabities through evaluating likely future requirements and ensuring
  that individuals are provided with the best possible development opportunities in line with
  these.
• Creates an environment in which leanring and development are emphasised and valued.
  Promotes a culture where the values of the Bank are seen to be alive.
  Ensures the implementation of the leadership promise and employee engagement
  programme.
• Encourages team members to express their views, resolves issues raised by the team,
  escalates issues if required and provides feedback to teams on an ongoing basis.
• Develops and maintains an open communication channel with direct reports and supports
  staff to foster greater co-operation and teamwork.
• Monitors and manages the performance and development of staff within the area. This
  includes regular one-on-one feedback sessions, conducting mid-year and final performance
  appraisals as well as the moderation and relatvive distribution of all appraisals for the team.
• Drives the Talent Review Sessions and succession planning, in the achievement of the
  undertakings in the transformation scorecard.
• Fosters the transformation of the workplace and supports business in the achievement of the
  undertakings in the transformation scorecard.
• Translate the business strategy for Bank Windhoek and the public sector into meaningful
  focus areas for the team members.
• Mentor managers in the team on people management techniques and leadership
  approaches.
• Support the talent identification and review process and approve talent list nominations for
  the public sector team.
• Review consolidated headcount plans and budgets for the public sector team. Reallocated
  resources between departments if needed, within the overall approved budget.
• Ensures staff are appropriately and consistently rewarded and recognised for their
  achievements and outputs; and
• Ensures that disciplinary action and grievances are addressed and aligned with Group
  policies and procedures. 
•  11. General
• Attend to any other reasonable and lawful instruction as given to the incumbent by his/her
  supervisor and ensure is carried out on time and correctly.

Minimum Requirements:  

·       A Bachelor’s degree in Commerce, Finance, Economics, Banking, Public Administration or a related field.

·       A postgraduate qualification or professional certification in Banking, Finance, Risk Management, Public Finance or Leadership will be an added advantage. 

Experience:  

·       A minimum of 8 years’ relevant banking experience within a Commercial, Corporate and Institutional Banking environment, with at least 3 years in a managerial or senior relationship leadership role.

·       Demonstrated experience in public sector, corporate or institutional client relationship management, including the ability to originate, structure and grow lending, deposits, and transaction banking opportunities.

·       Strong exposure to credit, sales and portfolio management, with sound understanding of risk, governance and regulatory requirements within the banking sector.

·       Proven ability to engage and build credibility with senior government officials, executives and a broad range of internal and external stakeholders.