Manager: Foreign Exchange & Reconciliations (Treasury Back Office) - (MT1) - International Operations

Listing reference: capbw_003583
Listing status: Online
Apply by: 26 November 2026
Position summary
Industry: Banking
Job category: Banking, Finance, Insurance. Stockbroking
Location: Windhoek
Contract: Permanent
Remuneration: Market Related
EE position: No
Introduction
PRIMARY PURPOSE OF THIS POSITION  To manage and oversee the accurate, timely, and efficient processing of the Treasury FX back-office transactions  Manage reconciliation of Foreign Exchange (FX) and other Treasury transactions  Ensures that all Treasury Back Office activities are performed in accordance with internal policies, operational procedures, regulatory requirements, and international banking standards.  Responsible for minimizing operational and settlement risks, maintaining effective internal controls, ensuring accurate financial reporting  Provide exemplary service to internal stakeholders (TFO/TBO/IBS and Finance)
Job description

KEY PERFORMANCE AREAS (KPA’S)

 1.    FINANCIAL FOCUS

 Ø  Oversee the accurate and timely processing of Treasury FX transactions, including spot, forward, swap, and other foreign exchange deals.

o   Fee recoveries/Bank Charges and Service fees

Ø  Ensure that transactions captured in the Treasury system agree with deal confirmations and approved dealing instructions.

Ø  Monitor the completeness and accuracy of transaction details, including currencies, exchange rates, value dates, counterparties, and settlement instructions.

Ø  Ensure that amendments, cancellations, and reversals are properly authorised and processed.

Ø  Investigate and resolve transaction discrepancies and processing exceptions.

Ø  Ensure that all FX Interbank transactions are processed within prescribed cut-off times.

Ø  Review the preparation of SWIFT messages for unreconciled FX Interbank items on Nostro accounts

Ø  Manage accurate matching of all Nostro accounts

Ø  Calculation of interest due to/by us on Nostro accounts

Ø  Checking all outstanding ledger entries related to FX Interbank trades

Ø  Investigating long/short balances on Nostro statements

Ø  Overseeing accurate matching of MT300 trade confirmations in FMC

Ø  Ensure Treasury transactions are accurately reflected in the relevant general ledger accounts.

Ø  Ensure appropriate accounting entries are processed for settlement differences, fees, interest, and corrections.

Ø  Investigate and resolve general ledger and sub-ledger discrepancies.

Ø  Ensure accurate and timely daily, monthly, and year-end reporting.

Ø  Support Finance in the preparation of financial reports and the resolution of audit queries.

2.    ADMINISTRATION

Ø  Oversee the timely confirmation and settlement of FX transactions with local and international counterparties.

Ø  Ensure settlement instructions are accurate, verified, and maintained in accordance with approved procedures.

Ø  Monitor daily settlement obligations and ensure sufficient funds are available in the relevant Nostro accounts.

Ø  Ensure settlement payments and receipts are processed accurately through the appropriate payment channels.

Ø  Monitor failed, delayed, and unmatched settlements and ensure prompt investigation and resolution.

Ø  Manage settlement risks, including foreign exchange settlement risk and the risk of principal loss.

Ø  Ensure compliance with applicable SWIFT messaging standards and payment procedures.

Ø  Develop and maintain effective procedures for FX processing and settlements.

Ø  Monitor daily transaction volumes, settlement deadlines, outstanding confirmations, failed payments, and reconciliation exceptions.

Ø  Establish key performance indicators (KPIs) and service-level standards for the team.

Ø  Identify opportunities to improve processes, automate manual activities, and reduce operational risk.

Ø  Ensure business continuity arrangements are maintained and tested.

Ø  Manage and correct internal audit findings with regards to payments within agreed deadline.

3.    CLIENT SERVICE

Ø  Maintain a close and collaborative working relationship with internal stakeholders who play a key and critical role in the delivery of cross border transactional banking products to clients

Ø  Regular internal liaison with: Treasury Dealers, IBS & Finance

Ø  Regular external liaison with: Nostro Banks, International dealing counterparts

Ø  Ensure clients are handled in a professional manner, with swift attention and response to queries

4.    REPORTING

Ø  Submit monthly recons to Finance on request

Ø  Provide weekly feedback based on ageing report on long outstanding recon items

to Manager Recons and Positions

Ø  Provide monthly long outstanding reporting and comments to Manager Recons and Positions & Treasury Accounting Manager (Finance)

 

  1. RISK MANAGEMENT AND INTERNAL CONTROLS:

Ø  Ensure effective controls are in place to prevent errors, fraud, unauthorized transactions, and duplicate payments.

Ø  Enforce segregation of duties between Front Office dealing, Back Office processing, and settlement functions.

Ø  Ensure independent verification of settlement instructions and appropriate authorization of transactions.

Ø  Identify, assess, and mitigate operational, financial, compliance, and settlement risks.

Ø  Monitor adherence to internal policies, procedures, service-level agreements, and delegated approval limits.

Ø  Report operational losses, processing errors, control weaknesses, and incidents in accordance with established procedures.

Ø  Ensure compliance with applicable regulatory requirements

6.    PERSONNEL DEVELOPMENT

Ø  Lead, supervise, and develop the Treasury FX Back Office Processing and Settlements team.

Ø  Allocate responsibilities and ensure adequate daily operational coverage.

Ø  Monitor staff performance, productivity, accuracy, and adherence to deadlines.

Ø  Provide coaching, training, and technical guidance to team members.

Ø  Conduct performance reviews and implement individual development plans.

Ø  Promote accountability, teamwork, continuous improvement, and a strong control culture.

 

TECHNICAL AND BEHAVIOURAL Competencies:

Ø  Knowledge of FX spot, forward, and swap transactions.

Ø  Understanding of SWIFT payment messaging, including relevant MT and PACS message formats.

Ø  Knowledge of Nostro account management and reconciliation.

Ø  Understanding of settlement risk and payment systems.

Ø  Knowledge of Treasury systems, general ledger accounting, and financial reporting.

Ø  Strong analytical, investigation, and problem-solving skills.

Ø  Proficiency in Microsoft Excel and banking operations systems.

Ø  Strong leadership and people-management skills.

Ø  High levels of accuracy, integrity, and attention to detail.

Ø  Ability to work under pressure and meet strict settlement deadlines.

Ø  Effective communication and stakeholder-management skills.

Ø  Strong decision-making and escalation capabilities.

Ø  Ability to identify risks and implement practical solutions.

Ø  Commitment to continuous improvement and operational excellence,

Ø  Ability to understand complicated FX financial instruments

 

 

 

Minimum requirements

Experience/Knowledge & Skills

Ø  Min 5 years’ experience in Treasury Back Office operations, FX processing, settlements, and reconciliations.

Ø  Strong knowledge of foreign exchange products and Treasury transaction life cycles.

Ø  Experience managing Nostro accounts, settlement payments, and correspondent banking relationships.

Ø  Experience in operational risk management, internal controls, audit processes, and regulatory compliance.

Ø  Proven experience supervising staff and managing time-critical operational processes.

 

QUALIFICATION

Ø  Matric (Grade 12) with relevant Forex and/or Treasury experience 

Ø  Ideal: Certificate in Banking and/or Treasury (IOB)/ degree or diploma in Banking, Finance, Accounting, Economics

Ø  ACI Operations Certificate

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