Benefits & Financial Services Administrator

Listing reference: capbw_000580
Listing status: Closed
Apply by: 10 February 2023
Position summary
Industry: Banking
Job category: Banking, Finance, Insurance. Stockbroking
Location: Windhoek
Contract: Permanent
Remuneration: TBD
EE position: No
Introduction
Responsible for coordinating the Benefits and Financial aspects of the human Capital Department.
Job description

Key Performance Areas (KPAs)

1. BENEFITS ADMINISTRATION
 
1.1 PENSION FUND
  • Receive and submit amendments to benefit statements/beneficiary nomination forms to RFS to update member records.
  • Responsible for the submission of new member and withdrawal forms to RFS for processing. 
 
1.2 MEDICAL AID FUND
  • Responsible for receiving member application forms to register and remove dependants in line with Bankmed in conjunction with Payroll.
  • Submit monthly medical aid recon to service provider and to Finance Department for payment by the 7th of each month.
 
1.3 SOCIAL SECURITY
  • Verify information with Social Security Commission in respect of member data and deductions.
  • Effectively deal with submissions of new appointed staff, claims, terminations and all relevant queries from both staff and Social Security.

1.4 EMPLOYEE COMPENSATION 
  • Responsible for dealing with claims with regard to accidents at work.
  • Responsible for keeping track of unresolved claims/submission of various forms/refunds from Social Security Commission.
 
1.6 UNPAID SICK LEAVE AND MATERNITY LEAVE ADMINISTRATION
  • Ensure applications are done according to policy.
  • Ensure unpaid sick leave and maternity leave is captured in accordance to Social Security Act.
 
1.5 GROUP LIFE COVER, SPOUSAL COVER AND FAMILY LIFE COVER
  • Effectively deal with claims upon death of a staff member/child/spouse.
  • Responsible for the submission of the Group Life letter to staff members as requested.
 
2. LONG SERVICE AWARDS
  • Distribution of certificates.
  • Responsible for the annual review and implementation of the Employment Terms and Conditions policy.

3. HUMAN CAPITAL BUDGET AND EXPENDITURE
  • Responsible to compile all budget provisions and monthly reconciliation of HC budget.
  • Preparation of all HC purchase requests and administration thereof on SAP
  • Investigating qualitative and quantitative discrepancies between goods ordered and goods received.
  • Responsible for attending to queries from business unit and vendors with reference to purchase orders and receipts of goods.
 
4. VENDOR ONBOARDING
  • Assist with the vendor on boarding process.
 
5. EMPLOYEE PERFORMANCE REVIEW ADMINISTRATION
  • Assist with the publishing of Performance Contracts and assessments of employees.
  • Assist employees with ESS related queries regarding the PD process.
 
6. SANTAM LEGAL ACCESS 
  • Effectively deal with all relevant queries from both staff and Santam.
  • Responsible for the registration of newly appointed staff to Santam.
 
 8.  GENERAL
·        Must be prepared/willing to do any other reasonable and lawful instruction/task and ensure that it is normally carried out on time and correct.
·        Ensure proper record keeping, knowledge of systems and procedures, and timeous completion of all correspondence to clients
·        Establish professional business relationships and conduct regular engagements with external stakeholders
 
Core Competencies:
·        Working with People
·        Adhering to principles & values
·        Persuading and Influencing
·        Presenting and Communicating Information
·        Planning and Organising
·        Delivering Results and Meeting Customer Expectations
·        Following Instructions and Procedures

Minimum requirements

Experience/Knowledge & Skills
·        At least 5 years working experience good planning and organizing skills.
·        Good communication skills, both written and verbal
·        Computer literate (Word, PowerPoint, Excel)
·        Excellence interpersonal skills and ability to interact well with people from all walks of life.
·        Ability to treat confidential information in a responsible manner.
·        The person should have adequate knowledge of the systems and procedures that apply to this post to carry out his tasks efficiently.
 
Qualification
·        Matric (Grade 12) 
·        Diploma in office administration will be an advantage.

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