Sales Admin Support Clerk

Listing reference: capbw_000037
Listing status: Closed
Apply by: 15 December 2021
Position summary
Industry: Banking
Job category: Banking, Finance, Insurance. Stockbroking
Location: Windhoek
Contract: Permanent
EE position: No
Introduction
Responsible for the administrative support of sales.
Job description

KEY PERFORMANCE AREA (KPAs)

1.   Sales Administration
·        Responsible for the execution of administrative activities of sales.
·        Ensure completeness and correctness of sales documentation.
·        Execution of sales reports
·        Handling of E-channel queries

2.   Sales Support
Provide the necessary support to the sales team in order to enhance client service delivery.
 
3.   Client Service
·        Ensuring that clients are handled in a professional manner.
·        Provide correct information to clients in order to address their specific needs.

4. Behavioural Competencies (Essential)
 
a)   Interacting and presenting
·        Relating and networking
b)   Organizing and Executing
·        Delivering and meeting customer expectations
·        Planning and organizing
c)   Adapting and Coping
·        Adapting and responding to change
d)   Enterprising and Performing
·        Achieving work goals and objectives
e)   Supporting and cooperating
·        Working with people.

Minimum requirements

5. Minimum Requirements

5.1 Qualifications
• A Certificate in banking with 2 years general banking experience. 
• Sales experience will be an added advantage.  

5.2 Expertise/Knowledge/Skills
• Adequate knowledge of Banks products and services, credit principles, sales and administration and e-channels (Digital platform).
• Computer literacy essential (Word, Excel)
• Excellent interpersonal relationship skills
• Skills in analyzing and evaluating financial information.
• Good writing skills

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