Sales Admin Support Clerk
Listing reference: capbw_000037
Listing status: Closed
Apply by: 15 December 2021
Position summary
Industry: Banking
Job category: Banking, Finance, Insurance. Stockbroking
Location: Windhoek
Contract: Permanent
EE position: No
Introduction
Responsible for the administrative support of sales.
Job description
KEY PERFORMANCE AREA (KPAs)
1. Sales Administration
· Responsible for the execution of administrative activities of sales.
· Ensure completeness and correctness of sales documentation.
· Execution of sales reports
· Handling of E-channel queries
2. Sales Support
Provide the necessary support to the sales team in order to enhance client service delivery.
3. Client Service
· Ensuring that clients are handled in a professional manner.
· Provide correct information to clients in order to address their specific needs.
4. Behavioural Competencies (Essential)
a) Interacting and presenting
· Relating and networking
b) Organizing and Executing
· Delivering and meeting customer expectations
· Planning and organizing
c) Adapting and Coping
· Adapting and responding to change
d) Enterprising and Performing
· Achieving work goals and objectives
e) Supporting and cooperating
· Working with people.
Minimum requirements
5. Minimum Requirements
5.1 Qualifications
• A Certificate in banking with 2 years general banking experience.
• Sales experience will be an added advantage.
5.2 Expertise/Knowledge/Skills
• Adequate knowledge of Banks products and services, credit principles, sales and administration and e-channels (Digital platform).
• Computer literacy essential (Word, Excel)
• Excellent interpersonal relationship skills
• Skills in analyzing and evaluating financial information.
• Good writing skills