Officer: Data Control and Digital Assurance (SP6) - Management Assurance Services x2

Listing reference: capbw_002207
Listing status: Online
Apply by: 9 February 2025
Position summary
Industry: Banking
Job category: Other: Banking, Finance, Insurance, Stockbroking
Location: Windhoek
Contract: Permanent
Remuneration: Market Related
EE position: No
Introduction
As a member of the management assurance team, the Officer: Data Control and Digital Assurance will implement and review digitization and digitalization within the Retail sector, to ensure compliance with international standards and mitigate operational and reputational risks. The officer will apply risk and control concepts to various scenarios, identifying potential issues and reporting to management for timely resolution. The officer ensures that these reviews are planned and executed in accordance with schedule, quality requirements and applicable deadlines are reached. The role involves critically reviewing existing and new processes and developing processes and procedures within the respective areas. The officer will recommend improvements to enhance controls and streamline process flows to align with digital transformation initiatives. Key responsibilities include: • Enhancing system and process controls • Implementing measures to prevent and detect errors • Strengthening security system to reduce risks • Managing information and developing systems effectively
Job description

Key Performance areas (KPAs)

        Digital Transformation Oversight: Monitor and assess the bank's Retail environment on digital initiatives, ensuring compliance with regulatory requirements and internal policies.

        Risk Management: Identify potential risks associated with digital transformation projects and develop mitigation strategies to safeguard customer data and financial assets.

        Process Optimization: Implement data analytics tools to track and analyze digital processes, identifying opportunities for efficiency improvements and cost savings.

        Compliance Assurance: Conduct audits and reviews to verify adherence to digitization controls, providing recommendations for continuous improvement.

  1. Planning

        Develop working paper based on the controls as per procedure manuals.

        Meet with management and provide overview of all steps in the review process with each engagement.

        Assist to determine scope of review and resources requirement interventions

        Document review results and evaluate results to determine defects

        Create auditable entities on Risk system and link appropriate risks

        Gather data for sample reviews from source

        Conduct meetings to discuss audit findings with management;

        Assist to determine scope of review and resources requirement interventions

  1. Execution

        Obtain, manipulate and analyse data in the required business space;

        Design and create reports according to the department requirements;

        Implementation of a continuous monitoring of daily activities.

        A continuous amendment of the MAS approach in line with digitization of business;

        Identifying and recommend for elimination of redundant functions and components

        Design, develop, test and implement alternate review/audit approaches;

        Update working papers regularly; with any new/changes of procedures/information as published though circulars

        Perform opening meetings to brief the scope of work to branches or business unit.

        Perform substantive independent reviews on the effectiveness of key business and procedural controls as a dedicated 2nd line of defence function,

        Perform detailed review on all work-papers

        Apply your audit & assurance knowledge to fully understand all the controls, run assurance testing in accordance with the Bank Windhoek risk management program and strategy,

        Deliver assigned reviews from the annual assurance plan, with extra attention to high and medium risk rated projects,

        Document findings and deliver assurance opinions, collaborate, and challenge the business, when necessary,

        Give guidance and support on how exceptions should be addressed.

        Assist with embedding key risk monitoring and control practices into the business

        Maintain a cohesive working relationship with key stakeholders

        Adapt in your process of effectively designing and executing testing plans, reviewing scopes/reports and leading assigned reviews outside of the regular scope.

        Provide oversight and guidance to management with each engagement.

        Obtains and reviews evidence ensuring audit conclusions are well-documented

        Develop mechanisms to reduce recurring findings and to consistently improve the control environment on an annual basis

        Perform closing meetings to finalise all findings as agreed on for sign off,

        Perform monthly meetings with team members to keep up with the latest changes controls and compliance to enhance scope of work

        Obtains and reviews evidence ensuring audit conclusions are well-documented.

        Create and maintain comprehensive documentation of methods, processes and programs used.

  1. Reporting

        Compile and draft detailed report for exceptions that arise in line with MAS reporting standards

        Submit the draft report to the Manager for review

        Capture and publish final report on all issues identified on Risk system

4.     Issue Closure management

  • Coordinate auditors to perform monthly reviews of digitization and digitalization issue closure items submitted for closure.
  • Ensure timely review and closure of issue closures within the timeline requirements.
  1. Talent Management and Succession Planning

        Identify appropriate and learning and developing opportunities for self and staff;

        Ensure that the staff Personal Development Plans are in accordance with the Management Assurance strategy and review plan;

        Ensure that engagement reviews are performed for all assignments and for all staff on a timely basis;

        Implement Talent Management and Succession Planning

  1. Knowledge Management

        Take into consideration the characteristics of the organization that is using the information system as well as how the system is implemented.

        Do research on the various technologies available, to streamline the daily operations of MAS.

        Do research in the business area to be reviewed to gain insight into operations and the various processes;

        Read manuals, policies and circulars on area to be reviewed;

        Use of technology / methodology resources.

  1. Operational

        Prepare and manage budgets for engagement/development as per the Management Assurance review plan;

        Actively monitor staff KPI's.

  1. Leadership

        Translate organizational goals into individual and team goals;

        Assist in championing change initiatives and evaluate them over time, and develop new strategies for deepening the impact of positive change;

        Assist to identify, determine and manage strategic engagement priorities that cross business line and / or geographic boundaries (e.g., resource allocation, capability leveraging strategies)

 

Minimum requirements

EXPERIENCE/KNOWLEDGE & SKILLS

 

        At least 3 - 5 years working experience in an internal /external audit /risk environment and 3 - 5 years are in the financial services.

        Advantage - at least 2 years’ experience in auditing digital framework

        Advantage - at least 2 years’ experience in System audits, vulnerability assessments and system verification.

        Advantage - at least 2 years' experience in SQL, Python, and data visualization tools

        Advantage - at least 2 years' experience in working with large datasets and conducting statistical analysis Banking/Financial services experience

        Knowledge in enhancing digital financial system and process controls

        Excellent customer service skills and ability to engage with executive leadership

        Knowledge and experience in Risk and Compliance

        Knowledge of banking systems/applications

        Knowledge of banking regulations and digital security standards.

        Knowledge of Business & Administration Procedures

        Good understanding of banking operations and financial products.

        Experience with risk assessment methodologies and audit procedures.

        Ability to apply audit standards through practical application

        Experience of managing and leading a team

        Computer literacy essential (Word, Excel and PowerPoint)

        Data analytics skills

        Budgeting and planning skills

        Excellent Leadership skills

        Excellent interpersonal relationship skills

        Communication skills (verbally, writing)

        Must be in possession of a valid Code B Driver’s license

 

QUALIFICATIONS

        Bachelor’s degree in informatics, Information system auditing, Computer science or a related field. (studying towards these degrees)

 

Certifications 

        Advantage: Certified information system auditor (CISA)

 

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