·        Effectively translates customer demands/opportunities into commercial outcomes with an awareness to grow the

         credit offering facility

·        Takes responsiblity for effective and efficient administration of credit activities as per allocated customer portfolio           in compliance with the Bank’s credit policy and procedures to contain credit risks as per Performance Contract

 

·        Provides support to the Credit Manager in relation to planning and budgeting activities

·        Proactively monitors and identifies credit risks, and collaborates with the Credit Manager to develop mitigations             actions in line with the Bank's risk and governance policies / guidelines

·        Efficiently identifies and understands possible risks associated with customer needs, and adheres to relevant risk             and compliance requirements when executing on customers demands

·        Leverages detailed understanding of the Bank's products and offerings (e.g., Application of Overdraft, Credit                   Application, Early Settlement of Facilities, Personal Loans, etc.) to service customers

·        Continuously identifies cross-selling opportunities and refers such opportunities and leads to the relevant teams             for processing

·        Effectively manages customer relationships by ensuring that customers are serviced in a professional manner and           correct information is provided to customers

·        Supports the Credit Manager with building and enhancing long-term working relationships with internal and                   external customers

·        Assists with development and embedding of a sales culture in the branch

 

Competency profile 
      Competency Profile 
1     Leading and Deciding Action 
1.1     Deciding and Initiating Action 
1.2     Leading and Supervising 
2     Supporting and Co-operating 
2.1     Working with People 
2.2     Adhering to Principles and Values 
3     Interacting and Presenting 
3.1     Relating and Networking 
3.2     Persuading and Influencing 
3.3     Presenting and Communicating Information 
4     Analysing and Interpreting 
4.1     Writing and Reporting 
4.2     Applying Expertise and Technology