Officer: Back Office Processing & Settlement FX (GL4) - International Operations

Listing reference: capbw_002697
Listing status: Online
Apply by: 1 September 2025
Position summary
Industry: Banking
Job category: Other: Banking, Finance, Insurance, Stockbroking
Location: Windhoek
Contract: Permanent
EE position: No
Introduction
Ensure accurate and timely processing, confirmation and settlement of FX deals as per laid down procedures, with guidance from direct supervisor.
Job description

 1. REPORTING

  • Provide monthly information on FX transactions 

 2. ADMINISTRATION

 2.1 FOREIGN EXCHANGE

  •  Reuters/Morgan direct and other numerous platform deals are verified for correctness against dealers’ conversation with Forex dealer.
  • Validate, process and/or diarise deals for settlement and processing on FMC.
  • Actual balances and movements on Nostro accounts are summarised and given through daily to the Supervisor.
  •  Process entries for fees as provided by Supervisor.
  •  Assist Recon Officer in all outstanding recon items related to Interbank trades and provide feedback timeously.
  •   Monitor trade mismatches and resolve discrepancies promptly.
  •  Diarise forward transactions.
  • Recovery of foreign bank charges.
  • Upload statements in SAP ZBANKUPLOAD

2.2 FUNDING

  • Capture all incoming and outgoing transactions.
  • Discrepancies to be resolved with dealers on all deal slips.
  • Responsible for any amendments and/or changes on accounts.
  • Follow-up on maturities not paid out.
  • Coordinate with internal departments and external counterparties for smooth fund flows.
  • Daily update of the Funding sheet for distribution and action by Supervisor

3 CLIENT SERVICE

  • Ensure timeously completion of all correspondence to counterparts.
  • Queries are handled within the applicable SLA and cut-off times.
  • Go the extra mile for clients with excellent aftercare.
  •  Maintain existing client data base with the intend of expanding the bank’s data base.
  • Keep SSI’s current.
  •  Ensure no losses occur as a result of omissions.
  • Filing of daily statements and transactions

3. GENERAL

  •  Adhere to policies and procedure.
  •  Ensure that proper record keeping procedures are adhered to ensure that all relevant clients’ records is properly kept and safeguarded against any theft, fire or other disasters and locked.
  •  Ensure all data are stored and managed in a neat and professional manner. 
  • Participate in system upgrades and UAT (User Acceptance Testing).
  •  Suggest and implement process improvements to increase efficiency and reduce operational risk.
  • Any other reasonable and lawful instruction as given to the incumbent by his/her supervisor

Minimum requirements

Experience/Knowledge & Skills

  • Strong knowledge of FX and money market instruments.
  • Knowledge of SWIFT messaging and payment systems.
  • Professional image and grooming.
  • Self-confidence and interpersonal skills.
  • 3 Years experience in a financial environment, preferably Foreign Exchange administration.
  • Computer literate: (knowledge of Windows 2000, Microsoft Outlook, Excel Level I & II, Word Level I & II).
  • Product knowledge

 QUALIFICATION

  • Matric (Grade 12)
  • Ideal: Certificate in Banking (IOB) and / or relevant diploma in Treasury and Accounting.
  • ACI Operations Certificate

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