Key Responsibilities:

• Provide high-level administrative support to the Executive: Business Banking as well as the Business Banking team ensuring the smooth operation of the departments day-to-day activities and contributing to the overall efficiency and effectiveness of Business Banking.
• Communication: Act as the primary point of contact between the executive and internal/external stakeholders. Handle incoming calls, emails, and correspondence, prioritizing and responding appropriately.
• Information Management: Organize and maintain executive files, documents, and records. Assist in preparing reports, presentations, and briefing materials.
• Meeting Coordination: Arrange and coordinate meetings, including preparing agendas, taking minutes, and ensuring all necessary resources are available. Follow up on action items and deadlines.
• Administrative Support: Provide general administrative support, such as managing expenses, processing invoices, and handling other routine tasks to facilitate the executive's workflow.
• Confidentiality: Handle sensitive and confidential information with discretion and professionalism. Maintain confidentiality of executive discussions, decisions, and documents.
• Relationship Management: Build and maintain positive relationships with internal and external stakeholders, including colleagues, clients, vendors, and partners.
• Problem Solving: Anticipate and proactively address potential issues or challenges faced by the executive. Take initiative to resolve problems and make recommendations for process improvements.
• Project Assistance: Assist with special projects, initiatives, and events as assigned by the executive. Coordinate with other team members and departments to ensure successful execution.
• Adaptability: Demonstrate flexibility and adaptability in managing changing priorities and deadlines. Be willing to take on new tasks and responsibilities as needed to support the executive and the organization.
• Prepare and update the monthly Business Banking reporting for the Commercial and SME segments.