1. Customer Focus 1.1 Responsible for ensuring that clients are handled in a professional manner, the information provided is correct and clients are correctly referred. 1.2 Client relationship management for loan accounts 2. Sales Focus 2.1. Responsible for identifying cross-selling opportunities and to refer such opportunities and leads to the sales area. 3. Credit Administration 3.1 Evaluation of credit applications, with reference to risk factors: 3.1.1 Financial analysis 3.1.2 Financial structuring 3.1.3 Credit evaluation and assessment 3.1.4 Collateral 3.2 Ensure all applicable documentation for credit applications are received from sales. 3.3 Responsible to ensure that documents for entry are completed correctly with the required authorisation and signatures. 3.4 Monthly/quarterly/annual revision of account exposure 3.5 Daily referral processes 3.6 Excess memorandum submitted to centralised Credit Office 3.7 Responsible for ensuring that differences between source documents and the system are corrected and that lists are filed. 3.8 Responsible to ensure that costs are recovered in accordance with the prescribed guidelines. 3.9 Achieving credit control assessment targets / audit. 3.10 Completion of all applicable documentation for overdraft facilities: existing customers. 3.11 Aftercare for all collections.