Teller (RB2-RB3) - Ongwediva Branch
Listing reference: capbw_002945
Listing status: Online
Apply by: 21 January 2026
Position summary
Industry: Banking
Job category: Other: Banking, Finance, Insurance, Stockbroking
Location: Ongwediva
Contract: Permanent
Remuneration: Market related
EE position: No
Introduction
To provide efficient customer service by attending promptly, courteously and accurately to all clients, carrying out all duties related to the teller function in the Branch.
Job description
Key Performance Areas (KPAs)
1 ADMINISTRATIVE TASKS
1.1 Handling of cash
1.1.1 Responsible for keeping sufficient cash within the approved limit considering the day of the month and month end requirements
1.1.2 Ensure that notes, coins and postal orders/bills are handled in accordance with prescribed procedures
1.1.3 Ensure that cash takeovers and differences are dealt with in accordance with prescribed procedures
1.1.4 Responsible for transferring mixed notes and coins from time to time to the Senior Teller
1.2 Compliance with transaction procedures
1.2.1 Responsible for ensuring that all debit and credit transactions are handled in accordance with prescribed procedures and that only technical transaction mistakes are identified
1.2.2 Responsible for obtaining authorisation or approval as necessary
1.2.3 Ensure that documents are legally correct and that journal entries are dealt with in the correct manner
1.2.4 Responsible for daily balancing/closing
1.3 Registers
1.3.1 Responsible for updating and completing the teller register on a daily basis
1.4 Cost recovery
1.4.1 Responsible for ensuring that the cost recovery guidelines are followed
1.5 Balancing
1.5.1 Responsible to contain difference in line with set requirements of BSC
2 CUSTOMER FOCUS
2.1 Attending to clients in a helpful and friendly manner without wasting time
2.2 Responsible for ensuring that enquiries and complaints are dealt with in a professional manner and are correctly referred where necessary
3 SALES FOCUS
3.1 Marketing
3.1.1 Responsible for responding well when clients request assistance and to refer new business opportunities and leads to the correct person or department involved
4 GENERAL
4.1 Other duties
4.1.1 Must be prepared/willing to do any other reasonable and lawful instruction/task
Core Competencies
• Customer focus
• Quality conscious
• Friendliness
• Observant
• Communicating orally
• Interpersonal sensitivity
• Teamwork
• Reliability
• Assertive
• Planning and organising skills
• Resilience
Minimum requirements
Experience/Knowledge & Skills
• Knowledge of the system and processing activities
• Accuracy
• Professional image and grooming
• Self-confidence and interpersonal skills
• 1 Years general banking experience
• Product knowledge
• Procedure manuals of bank
• Passion to work with numbers
• Computer literate (knowledge of Word, Excel)
• Accuracy
• Professional image and grooming
• Self-confidence and interpersonal skills
• 1 Years general banking experience
• Product knowledge
• Procedure manuals of bank
• Passion to work with numbers
• Computer literate (knowledge of Word, Excel)
QUALIFICATION
Grade 12, Accounting and Mathematics
A post matric qualification will be an advantage
A post matric qualification will be an advantage
