Key RESULTS Areas (KPAs)
 
1.     Strategic Business Partnering
·        Proactively engage relevant stakeholders to gain insight and understanding of the business and performance requirements in order to provide appropriate HR solutions.
·        Provide ongoing coaching, support and advice to line leaders and employees on HC related matters.

2.     Customer Service
·        Drive and support Employee Value Proposition (EVP) to create a distinctive talent experience.
·        Being available and proactively address HC matters by maintaining close relationships at different levels.

3.     Performance Development and Talent Management
·        Provide continuous guidance and advice to relevant stakeholders to ensure effective and efficient embedment of performance development and talent management. .
·        Monitor employee performance trends and provide feedback to management on focus areas of improvement.
·        Identify top and bottom performers and assist HRBP with the implementation of appropriate action plans to further enhance their performance and career in the Bank.
 
4.     Recruitment & Selection
·        Collaborate with the recruitment and BEI teams to ensure effective implementation of the SLA.
·        Conduct interviews in accordance with company recruitment policy and guidelines.
·        Assist the HC BP and relevant stakeholders in setting AA targets, workforce planning and ensure compliance thereof.
·        Conduct psychometric assessments, generate reports and provide feedback to line leaders and employees.
 
5.     Operational/ Routine Administration
·        Prepare HR administrative letters i.e. employee mobility, transfers, secondment, extensions, etc when required
·        Prepare monthly reports including dashboards and ensure timeous tracking thereof.
·        Monitoring and prepare analysis of trends i.e. leave, overtime, absenteeism etc.
 
6.     Employee Relations
·        Assist the HR BP in collaborating with the ER team to ensure effective implementation of the ER SLA.
·        Advise stakeholders in accordance with Group Disciplinary Code & Procedure and other relevant legislations.
·        Facilitate resolution of ER matters that arise without setting a precedent or exposing the organization to undue risk.
 
7.     Transformation & Change Management
·        Assisting the HR BP to ensure effective roll-out of employee engagement initiatives and tools.
·        Support HRBP to implement various change management strategies and interventions according to the relevant changes in respective Branches or Business Units.
 
8.     Leave Management
·        Advice stakeholders on leave management to ensure leave planners are submitted and executed.
 
9.      People Development
•    Assist the HR BP in collaborating with the PD team to ensure effective implementation of the PD SLA and HC strategy.
·       Guide and support relevant stakeholders in finalizing Individual Development Plans, career management and succession plans.
 
10. Risk Management
•    Support the implementation of the People Risk Framework to ensure compliance thereof.
·    Assist the HR BP to actively identify risks, and propose mitigating actions and implement necessary actions;
 
11. HR Projects/Initiatives
·        Assist and support the HR BP business partners in the implementation of the strategic HC plans, projects and initiatives to positively add value to stakeholders.
·        Execute on assigned projects within agreed deadlines.
 
Core Competencies & Attributes:
·        Working with People
·        Adhering to principles & values
·        Analysing
·        Planning and Organising
·        Delivering Results and Meeting Customer Expectations
Sound general knowledge of banking industry
Understanding of HR best practices
Have the ability to work under pressure
·        Ability to adapt and respond to change