Officer: Management assurance (SP5) - Management assurance

Listing reference: capbw_001996
Listing status: Online
Apply by: 21 October 2024
Position summary
Industry: Banking
Job category: Business Analyst
Location: Windhoek
Contract: Permanent
EE position: No
Introduction
As a member of the management assurance team, the Officer: Management assurance will review Retail, Specialist branches, and business unit to ensure compliance with international standards and mitigate operational and reputational risks. The officer will apply risk and control concepts to various scenarios, identifying potential issues and reporting to management for timely resolution.
Job description

Key Performance areas (KPAs)
 
Planning
•    Develop working paper based on the controls as per procedure manuals.
•    Meet with management and provide overview of all steps in the review process with each engagement
•    Assist to determine scope of review and resources requirement interventions
•    Document review results and evaluate results to determine defects
•    Create auditable entities on Risk system and link appropriate risks
•    Gather data for sample reviews from source
•    Conduct meetings to discuss audit findings with management;
•    Determine scope of review and resources requirement interventions
•    Prepare logistic planning when travelling outside Windhoek; including claims, request and load accommodation quotes
•    Obtain accommodation vendor information and relevant documentation to create vendors as per the finance procurement procedures
•    Create folder on department share drive
•    Draft an engagement letter to the Manager for review;
•    Request Credit mandates, reconciliation assessment, staff list, Productivity, loss event report within the period of scope;
•    Obtain branch figures, total provisions for bad debts (ICU, non-performing loans, BID2 provisions and additional provisions if any).
•    Obtain digital payments admin and Core banking user rights lists.
 
Execution
•    Evaluate and assess MAS reports as agreed on trends identified and update the MAS scope;
•    Continuously design and create reports according to the department requirements; 
•    A continuous amendment of the MAS approach in line with digitization of business;
•    Identifying and recommend for elimination of redundant functions and components
•    Design, develop, test and implement alternate review/audit approaches;
•    Update working papers regularly; with any new/changes of procedures/information as published via circulars
•    Perform opening meetings to brief the scope of work to branches or business unit.
•    Perform substantive independent reviews on the effectiveness of key business and procedural controls as a dedicated 2nd line of defence function,
•    Perform detailed review on all controls as per working papers
•    Apply audit & assurance knowledge to fully understand all the controls, run assurance testing in accordance with the organisation risk management program and strategy,
•    Deliver assigned reviews from the annual assurance plan, with extra attention to high and medium risk rated projects,
•    Document findings and deliver assurance opinions, collaborate, and challenge the business, where necessary,
•    Give guidance and support on how exceptions should be addressed and assist with drafting and implementing of action plan
•    Assist with embedding key risk monitoring and control practices into the business of new or amended processes.
•    Maintain a cohesive working relationship with key stakeholders 
•    Adapt in process of effectively designing and executing testing plans, reviewing scopes/reports and leading assigned reviews outside of the regular scope.
•    Provide oversight and guidance to management with each engagement. 
•    Obtain and review evidence to ensure peer and junior audit conclusions are well-documented
•    Develop mechanisms to reduce recurring findings and to consistently improve the control environment on an annual basis
•    Perform closing meetings to finalise all findings as agreed on for sign off,
•    Perform monthly meetings with team members to keep up with the latest changes controls and compliance to enhance scope of work
•    Create and maintain comprehensive documentation of methods, processes and programs used.
•    Engage and monitor all issues identified and ensure it is reported and addressed effectively
 
Reporting
•    Compile and draft detailed report for exceptions that arise in line with MAS reporting standards
•    Submit the draft report to the Manager for review
•    Capture and publish final report on all issues identified on Risk system
 
Issue Closure management
•    Reviews of issue closure items submitted for closure.
•    Ensure timely review and closure of issue closures within the timeline requirements from Retail, Specialist branches, and business unit.
 
Talent Management and Succession Planning
•    Identify appropriate and learning and developing opportunities for self and staff;
•    Ensure that the staff Personal Development Plans are in accordance with the Management Assurance review plan;
•    Ensure that engagement reviews are performed for all assignments and for all staff on a timely basis;
•    Implement Talent Management and Succession Planning
 
Knowledge Management
•    Do research business area to be reviewed to gain insight into operations and the various processes;
•    Read manuals, policies and circulars on area to be reviewedUse of technology / methodology resources.
 
Relationship Management
•    Assisting fellow Management Assurance Officers on engagements when require to; 
•    Build long-term, trusting relationships with control owners based on a demonstrated commitment to their interests over time;
•    Build an internal network - while maintaining independence - that crosses business lines; and
•    Adapt to varied cultural styles and non-verbal cues by applying interpersonal awareness to read and appreciate others' differences, concerns and motivations.
 
Quality
•    Perform appropriate Management Assurance review procedures for all engagements in line with departmental standards;
•    Adherence to the risk management, quality policies and/or methodologies; and
•    Perform self-review of one’s own work across the service delivery chain/process
 
Core Competencies
•    Manage, maintain and execute MAS traditional and digital framework
•    System audits, vulnerability assessments and system verification 
•    Verify internal and external functions
•    Enhancing system and process controls
•    Identify and recommend measures to prevent and detect errors
•    Identify and recommend to strengthening system security procedural controls to reduce risks
•    Managing information and developing systems effectively
•    Planning, leading, supervising and organising
•    Formulating Strategies and Concepts
•    Applying expertise, skills and knowledge to improve operational efficiency
•    Data analytics 
•    Learning and Researching
•    Relating and Networking
•    Entrepreneurial and Commercial thinking
•    Strong leadership skills
•    Understand the business, unit, controls, procedures, and strategies
•    Writing and Reporting

Minimum requirements

Experience / Knowledge and Skills
•    At least 5 years working experience in an internal /external audit /risk environment and 3 years are in the financial services.
•    Advantage; at least 1 years’ experience in System audits, vulnerability assessments and system verification. 
•    Advantage: at least 1 years' experience in excel and data visualization tools
•    Advantage: at least 1 years' experience in working with large datasets and conducting statistical analysis
 
Banking / Financial services experience
•    Must have ability to demonstrate high level of branch administration, credit, and collateral, 
•    Knowledge in enhancing traditional and digital financial system and process controls
•    Excellent customer service skills and ability to engage with executive leadership
•    Knowledge and experience in Risk and Compliance
•    Knowledge of banking systems/applications 
•    Knowledge of banking regulations and digital security standards.
•    Knowledge of Business & Administration Procedures
•    Good understanding of banking operations and financial products.
•    Experience with risk assessment methodologies and audit procedures.
•    Ability to apply audit standards through practical application
•    Experience of managing and leading a team
•    Computer literacy essential (Word, Excel and PowerPoint)
•    Data analytics skills
•    Budgeting and planning skills
•    Excellent Leadership skills
•    Excellent interpersonal relationship skills
•    Communication skills (verbally, writing)
•    Must be in possession of a valid Code B Driver’s license
 
Qualification
A degree or equivalent in the following disciplines:
•    Internal Audit
•    Banking
•    Financial Management
•    Risk Management
•    Accounting
•    The following will be advantage:
•    Having a post graduate degree
•    Banking/Financial services experience
•    Degree in Informatics

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