KEY PERFORMANCE AREAS (KPAs)

1.     PAYROLL ADMINISTRATOR

Responsible for the checking/controlling of the following payroll transactions to ensure the correctness thereof:

·               Meeting Payroll Deadlines.

·               Staff Loans calculations.

·               Bonus payments.

·               Payment of salary increases and promotions.

·               Back pay calculations, when applicable.

·               3^rd Party deductions.

·               Contractors and Fixed Term Contractors, Half Month Contractors Staff Payrolls.

·               Support & Assist with processing of BWHR and CIGHR payrolls.

·               Support & Assist with upload of payment batches for BWHR and CIGHR

·               Reconciliations and EPAC payments.

·               Ensure that all payroll transactions are carried out within the Bank’s policies and should comply with legislation and Bank Requirements.

·               Ensure that monthly payroll updates are done accurately and within the set deadlines.

·               Ensure that all new appointments/transfers/terminations are captured/updated on payroll system.

·               Ensure that performance incentive bonuses are paid.

·               Checking of the Critical Control Change payroll reporting.

·               Deal with staff queries and requests regarding Payroll issues.

·               Ensure that salary files and deductions files are uploaded and approved within deadlines Assist with all Payroll GL Control Sheets are thoroughly reconciled and in balance prior to final sign-off.

·               Assist with the completeness of the month-end processes (backups, accept payrolls & synchronise with SMARTHR) of payrolls.

2.        PERFORMANCE MANAGEMENT

·               Ensure that half yearly performance discussions take place.

·               Discuss development plans and progress made.

·               Identify training needs and arrange training where required.

·               Provide efficient counselling on performance and conflict management of own staff when it deems necessary.

3.        RECONCILIATIONS/REPORTING

·               Monthly reconciliation of Medical Aid/Pension Fund/Social Security/Group Life.

·               Assist with invoicing in respect of Group Companies.

·               Assist with Tax Year End procedures annually per legal entity, per Tax Country.

·               Assist with the process of Printing & Publish of Tax Certificates per legal entity, per Tax Country.

·               Assist with verification & correctness of monthly NTA Levy Payment and submission .

·               Assist with verification & correctness of reconciliation of housing instalments deducted from staff.

·               Assist with verification & correctness of Pension Fund Report to be submitted to RFS.

·               Assist with verification & correctness of Social Security Report / EDI for submission.

·                Assist with verification & correctness of reports to Sanlam iro Group Life/family live/spouse life cover.

·               Assist with verification & correctness of Report iro SME loans to be submitted to BW Finance.

4.        EMPLOYEE ADMINISTRATOR

·               Assist with handling of all employee queries with regards to payroll enquiries

·               Actioning of diarised payments and special instructions

·               Provide high-quality customer service

·               Portray a professional image face-to-face and telephonically.

5.        CUSTOMER SERVICE

·               Ensure that all clients are handled in a professional manner with accurate information about the Payroll and Benefits.

·               Ensure proper client communication skills are always maintained.

·               Ensure that customer complaints are handled timeously.

·               Ensure that clients’ requirements are identified and acted on with adequate solutions.

·               Ensure timeous completion of all correspondence to clients.

 6.        GENERAL

·               Ensure proper record keeping of payroll information.

·               Ensure proper knowledge of systems and procedures

·               Ensure timeous completion of all correspondence to clients

·               Maintaining systems and reporting faulty and/or broken units

·               Perform any other reasonable and lawful instructions/ tasks from designated supervisors and ensure that duties are carried out on time and correctly.

JOB SPECIFICATIONS