1.    KPA

Routine Administration:
•    Report any irregularities found on reports used for processing batches to the supervisor.
•    Report any irregularities found on reconciliations to the supervisor.
•    Assist in the following up on uncleared transactions found in the CARDS and EFT related accounts.
•    Assist in the creating of any journal entries necessary for the clearing of unmatched transactions on reconciled items.
•    Assist the supervisor in the preparation of monthly reconciliations handed in to be reviewed.
•    Assist the supervisor in the preparation of monthly provisions to be reviewed.
•    Assist with queries sent to the supervisor.
•    Must be willing to perform any other reasonable and lawful duties assigned by the management.

Operations:
•    Ensure all versions of manuals and process documentation is updated and available to all relevant parties.
•    Assist in the monitoring of all related accounts in the case of system upgrades and/ or changes. 
Customer Focus:
•    Provide professional customer service to external service providers and clients.
•    Provide adequate knowledge on CARD and EFT solutions, channels and procedures to all stakeholders.
Personnel Management:
•    Provide the necessary knowledge and procedures to the RECON OFFICERS when assisting with reconciliation queries.
•    Provide the necessary knowledge and procedures to branch/ department personnel when assisting with reconciliation queries.

 

Other:
•    Willing to perform any other reasonable and lawful duties assigned by the management.

 

Core Competencies:
•    Passion to work with numbers.
•    Good communication skills (verbal and written, in both English and Afrikaans).
•    Assertive and possess effective time management and planning skills.
•    Ability to operate independently and to operate as a team.
•    Ability to compare, preserve and classify.
•    Self-motivated and self-reliance.
•    Committed.
•    Ability to perform well under pressure.
•    Time –conscious.
•    Adhering to policies and procedures.
•    High level of reliability and attention to detail are required.
•    Insight /understanding.
•    Problem solving, analysis and decision making.