Collateral Officer (RB4-RB6) - Northern Otjiwarongo Hub

Listing reference: capbw_002837
Listing status: Online
Apply by: 6 November 2025
Position summary
Industry: Banking
Job category: Banking, Finance, Insurance. Stockbroking
Location: Otjiwarongo
Contract: Permanent
EE position: No
Introduction
Responsible for effective and efficient administration of collateral activities in compliance with the Bank’s policies and procedures in order to minimise risk and legal implications to the organization.
Job description

1. Preparations and Verifications

 Double Checking of:

 Upon receipt of credit approval for any facility and collateral security documents and all supporting documents:  

  • Establish what type of facility and collateral security documents should be completed
  • Obtaining applicable facility and collateral security documents from the Bank’s system
  • Overall accountable for the effective and efficient drafting/completion of applicable facility and collateral documents
  • Creation of facility and collateral security documents where there are no standard documents available on Kwathela (complex facilities / collateral securities)
  • Ensuring that the calculations reflect the same on the documents as per the calculation sheet and payment structure
  • Ensure that approval conditions (amount, rate, term, special conditions, etc.) are reflected correctly on the facility documents
  • Ensure that approval conditions on facility and collateral security are adhered to
  • Ensure that all facility and collateral security documents are duly signed by all parties (i.e. client, bank and witnesses)
  • Administration and Safekeeping of all facility and collateral documents while in progress
  • Preparation of amendments to loan documents when approval is obtained for rate changes, etc
  • Send the request for Power of Attorney to Attorneys, once received from the Attorneys to Power of Attorneys will be sent to the Branch to obtain client signature
  • Instruction to register Bond, request to annotate cessions (RCLP & RCFP) is prepared and sent to Attorneys and / or Life Assurance Company and / or Fire Insurance Company.
  • When the Bond registers, authorization is granted by Verifications for loans to be disbursed and or limits loaded by Capturing
  • A Collateral Security file is made and Documents are kept in the “Overnight Vault” with follow up card
  • Timeous handling of all queries and instructions applicable to the segment
  • Effective control, monitoring and reporting with regard to the segment (i.e. daily, weekly, monthly)

2. Capturing and Disbursements

 Double Checking of:

 Upon receipt of credit approval for any facility and collateral security documents and all supporting documents:  

  • Establish what type of facility and collateral security should be loaded on ECM
  • Responsible for calculations of payment structures
  • Capturing of facility on Bank system
  • Capturing of collateral security on Bank system
  • Recovery of costs, fees and charges related facility and collateral securities
  • Timeous handling of all related queries and instructions related to the segment
  • Maintenance of Rate Changes
  • Amendments on payment dates and debit orders
  • Deferments on Loan Facilities
  • Extensions on Overdraft Facilities
  • Capital Reductions on Loan Facilities
  • Escrow (Short-Term and Long-Term Payments)
  • Credit Life Insurance (CLI) – calculations, fees and charges
  • Effective control, monitoring and reporting on all system generated reports in the segment (i.e. Daily, Weekly, Monthly)
  • Overall data quality of facilities and collateral securities captured on the Bank’s system
  • Ensure that disbursements are made accurately
  • Ensure that costs, fees and charges are recovered/charged correctly
  • Ensure that data quality is of a high standard, that the approval, documents on file and the system reflect the same information.
  • Cost recovery to Attorneys
  • Re-Advances on Home Loans
  • Select Bond Withdrawals
  • Early Settlements on loan facilities
  • Verifying Relationships / Linking of Accounts captured on Phoenix.
  • Sufficient knowledge of staff and their duties to do effective evaluation in accordance the Banks guidelines
  • Responsible for performance and talent management in the area of responsibility.

3.      Risk, Compliance & Governance

  • Compliance with Regulatory Bodies (i.e. Bank of Namibia, Bankers Association of Namibia, Namfisa, etc.) and any governmental Rules, Acts and Regulations (i.e. Anti-Money Laundering, Due Diligence, Sanctions, etc)
  • Mitigate Risk and Legal Implications to the Bank
  • Compliance with the Bank’s Policies, Processes, Procedures and Circulars
  • Ongoing review of the Bank’s Policies, Processes, Procedures and Systems to improve effectiveness and efficiency to enhance service delivery and mitigate risk.
  • Knowledge of the Code of Banking Practice
  • Develop and reinforce an effective Risk Culture (Risk Culture Building: Think differently, Get the whole picture, Build a Risk Intelligence System and Every Capricorn Citizen is a Risk Manager)
  • Implementing controls and reports to monitor and mitigate risk. 

4.      Conduct 

  • Be an ambassador of the Capricorn Way and Capricorn Brand (Strong sense of good ethics and values)
  • Be a Connector of Positive Change (adaptability and change management)
  • Abide by and uphold the Bank’s Code of Conduct regarding: Professionalism, Commitment, Reliability, Confidentiality, Brand Loyalty, Behaviour in public discipline, etc.

5.      General 

  • Assist in other roles and segments when employees are on leave or during peak times
  • Willing to perform any other reasonable and lawful instruction and/or duties given by supervisor or manager
  • Doing research on subject matter and review documentation, processes and procedures to lead in the competitive market

Minimum requirements

2.      Qualifications

  • Grade 12
  • Successful Completion of the Bank’s Internal Collateral Modules and/or Credit Modules will be a distinct advantage
  • A relevant tertiary qualification will be an advantage 

2.      Knowledge, Skills & Experience 

  • Computer literacy is essential (Microsoft Office Suite – Word, Excel, PowerPoint, etc)
  • Good knowledge of the Bank’s internal Collateral and Credit processes and procedures, specifically relating to Loan Facilities and Collateral Documentation.
  • Knowledge of various legislative requirements, particularly as it pertains to credit agreements, loan documentation, legal processes, and the variety of collateral that may be used.
  • Leadership skills.
  • Skill in analysing and evaluating financial information.
  • At least 2 (two) years’ collateral and/or credit experience

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