Admin Support Clerk (RB4) - Aranos Branch
Listing reference: capbw_001180
Listing status: Closed
Apply by: 17 November 2023
Position summary
Industry: Banking
Job category: Other: Banking, Finance, Insurance, Stockbroking
Location: Aranos
Contract: Permanent
Remuneration: TBD
EE position: No
Introduction
Responsible for effective and efficient execution of back office routine administration.
Job description
KEY PERFORMANCE AREAS (KPAS)
1. Routine Administration
Responsible for effective and efficient execution and control of all back office routine administrative activities in compliance with the Bank’s policies, procedures, rules and regulations
2. Service Delivery
· Provide excellent and timeous service to relevant internal stakeholders in order to optimize service delivery to external clients.
· Identify cross-selling opportunities and refer such opportunities and leads to the correct person or department involved
3. Operational Risk
Responsible for effective and efficient execution/application of all back office routine administrative activities in compliance with the Bank’s internal processes and procedures, operational manuals and circulars in order to minimize operational risk.
Core Competencies
- Organizing and Executing
- Delivering and meeting customer expectations
- Planning and organizing
- Adapting and Coping
- Adapting and responding to change
- Supporting and Coorperating
- Working with people
- Adhering to principles and values
Minimum requirements
Experience/Knowledge/Skills Required
· Adequate knowledge of Banks products and services, sales and administration.
· Strong computer skills
· Good interpersonal skills
· Good planning and organising skills
· Good communication skills
· Attention to detail
Qualification
A qualification in the Commercial field
