1.    Legal Collections

1.1    Collection of debts

•    Responsible for effective and efficient execution of the debt collection procedures in compliance with the rules of the Magistrates Court and High Court of Namibia.

1.2    Realisation of securities

•    Responsible for effective and efficient realisation of all collateral securities ceded to the Bank in line with the rules of the Magistrates Court and High Court of Namibia. 

1.3    Auctions

•    Planning of auctions in liaison with other internal and external stakeholders.

1.4     Drafting

•    Responsible for drafting legal documentation for the review of the legal practitioner
•    Responsible to analyse and understand collateral documents before drafting court documentation.

2.    Secretarial Duties

2.1    Scheduling of appointments
•    Ensure effective and efficient booking of all appointments for the legal practitioner and clients.
•    Assist with typing of minutes of meetings with clients.

2.2    Customer Service  
Ensure that all customers internal and external are assisted in a professional, prompt and in a friendly manner.

 

3.    Relationship Management

•    Building and enhance long term working relationships with both internal and external stakeholders including clients, e.g. deputy sheriff, registrar of high court, opposing attorneys, etc.
•    Enhance and maintain effective and efficient working relationship with existing clients.
•    Provide professional customer service to both internal and external clients at all times.

4.    Compliance, Risk and Support

•    Responsible for effective and efficient administration of legal collection external processes and procedures in order to ensure compliance with the Bank’s risk framework to minimise risk.
•    Provide support and guidance to various stakeholders such as branches, attorneys, etc. on risk matters related to legal collections.

 

5.    Routine Administration

•    Responsible for effective management and control of all routine administrative activities related to legal collection in the branch in compliance with the Bank’s policies, procedures, rules and regulations.
•    Responsible for effective and efficient management and submission of reports to relevant stakeholders.

 

6.    General

•    Must be prepared /willing to do any other reasonable and lawful instruction/task and ensure that it is normally carried out on time and correct.

CORE COMPETENCIES:
•    Relating and networking
•    Analyzing and Interpreting
•    Creating and Conceptualization
•    Organizing and Executing
•    Delivering and meeting customer expectations
•    Planning and organizing
•    Adapting and Coping
•    Adapting and responding to change
•    Write clearly and succinctly
•    Accurate and attentive to detail