KEY PERFORMACE AREAS (KPA’S)

Optimise procurement expenditure in line with Total Cost of Ownership (TCO)

• Engage with and support sourcing teams to optimise TCO and OTIF (On-time and In–full) delivery
• Maintain awareness amongst Suppliers regarding Bank Windhoek demand patterns.
• Support cost saving strategies.

Vendor Management

• Perform as functional bridge amongst external vendors as well as internal stakeholders.
• Vendor on boarding, development, monitoring and off boarding.
• Effective management of current system and procedures for vendor information entry
• Request all legal / administrative documentation from the vendors in conjunction with Bank Windhoek compliance process.

• To assist in monitoring, measuring, mitigating risk

• Coordinate internal and external documentation signatures
• Follow up with vendors to obtain most recent due diligence & compliance documentation
• Disseminate relevant vendor reports to the procurement team
• Preparation and keeping records of all Vendor records
• Ensuring that the data provided by Vendors, as well as the privileged information generated is fully and adequately protected
• Troubleshoot all vendor problems and present to management as required
• Address gaps in vendor records, including but not limited to phone numbers, email, banking and information.
• Efficient review and processing of all vendor application forms
• Escalations to management of identified risk and control issues
• Performing other functions as may be approved by the line manager

Procurement Projects

• Participates as Procurement expert on projects as per directive from line manager, assesses procurement implications of project design and develops suitable procurement plans

Record Keeping and Administrative Duties relating to the Job

• Maintain complete vendor files
• Manage documentation according to procedures
• Submit reports in line with specific objectives
• Perform as designated substitute for Contract Administration Officer role or any of the Procurement Officers roles.
• Maintain accurate well-organized contract and bid files
• Support the Asset Team during asset disposal process, by executing Procurements’ role from beginning to end.

Client Services

• Perform as functional bridge with the vendors.
• Assists in preparing and maintaining documentation needed for the vendor management

process.

• Resolve any customer complaints and recognise when complaints need to be escalated to management

1.    Key Relationship Interfaces: (Relationships with key parties on work related issues)