Branch Manager
Listing reference: capbw_000189
Listing status: Under Review
Apply by: 25 June 2022
Position summary
Industry: Banking
Job category: Banking, Finance, Insurance. Stockbroking
Location: Windhoek
Contract: Permanent
Remuneration: Market related
EE position: No
Introduction
Responsible for efficiently managing all functions and daily operations of the branch. Accountable for achieving annual revenues, sales and customer satisfaction targets.
Job description
Key Performance Areas (KPAs)
1. Financial Management
• Develop forecasts, financial targets and business plans for the branch.
• Responsible for planning, management and execution of the Branch’s budget.
2. Relationship and Stakeholder Management
• Building long-term working relationships with both internal and external stakeholders.
• Enhance and maintain working relationship with existing clients.
• Responsible for the Customer Relationship Management model in the Branch.
3. Management of Sales
• Identify potential growth areas for the branch and analyze trends and competitive environments.
• Accountable for the designing and execution of sales plan for the branch.
• Develop and reinforce a sales culture in the branch.
4. Credit Management
Ensure effective and efficient management and administration of credit activities in compliance with the Bank’s credit policy and procedures in order to contain credit risks as per Balance Scorecard.
5. Collateral Management
Ensure effective and efficient management and administration of collateral/securities in compliance with the Bank’s credit policy as well as rules and regulations to minimize risk and legal implications to the organisation.
6. Operational Risk and Support
Ensure effective management of internal processes and procedures in compliance with the Bank’s operational manuals and circulars in order to minimize operational risk.
7. People Management
• Provide management and leadership capabilities in the Branch.
• Ensure effective workforce planning and people capacity requirements for the branch.
• Overall responsible for performance and talent management in the branch.
Minimum requirements
1.1 Qualifications
Degree in a commercial field
1.2 Expertise/Knowledge/Skills
· At least 8 years general banking experience
· At least 5 years experience in a management capacity
· Adequate knowledge of Banks products and services, credit principles, sales and administration.
· Computer literacy essential (Word, Excel)
· Excellent Budgeting and planning skills.
· Excellent Leadership skills
· Excellent interpersonal relationship skills
· Skill in analyzing and evaluating financial information.
· Passion to work with numbers
1.3 Essential Competencies
a) Leading and deciding
b) Interacting and presenting
c) Analyzing and Interpreting
d) Creating and Conceptualization
e) Organizing and Executing
f) Adapting and Coping
g) Enterprising and Performing
